We respect your privacy!
All information we collect here is private and will not be sold, used, rented, disclosed or borrowed!
Any information you enter here will be treated with great confidence and will not be used in ways that you have not approved. If you have any questions, you can call us, or email us.
GENERAL TERMS
Www.otonet.gr is an online shop selling products online and maintains a physical store based in Athens.
The primary concern of the company is to set out the terms and conditions that govern the rights and obligations of www.otonet.gr to all of you who visit its web sites and aim to inform you of your rights and obligations and your best service. to search and obtain the products you wish to buy from her store.
SECURITY
Our company promotes all credit card transactions on the EUROBANK system. This encrypts all your personal information, including your credit card number, name and address, so that they cannot be read or changed when they are transferred to the Internet.
PRICES OF PRODUCTS SOLD
The prices next to each product listed include VAT.
The company reserves the right to adjust prices.
For certain regions of Greece for which VAT rates apply, and when your order is made on an invoice then the prices of the products are lower than the VAT deducted.
SUBSCRIPTION - PRODUCT REFUNDS
You have the right to return the products you purchased, free of charge and without having to tell us the reason for your return, within 14 days of receiving the products. In this case you will only be charged the immediate cost of returning the product.
Refunds are accepted only if the products you wish to return are in the same condition as you received them, ie they have not been unsealed or have been tampered with, with a retail receipt or invoice.
In order to avoid any inconvenience, it is advisable to carefully check the status of the products sold and their packaging intact at the time of delivery of your order, in order to identify any obvious defects (eg broken merchandise, wrong item, etc.) .
For your wish to return us the products you purchased contact us by e-mail at info@otonet.gr
In case of return of the products and depending on the way you chose to pay your order and the way they will be returned, your refund will be completed within 30 days from the date we receive the products.
DIFFERENCE
1. Force Majeure: If due to force majeure (eg bad weather, strikes, etc.) we cannot deliver the products within the prescribed time, we will notify you by e-mail to let us know if you wish. in these circumstances, the completion of your order.
2. Responsibility of our company: In the event that the delivered quantities prove to be defective, you reserve the right to return it with our shipping or refund.
3. Fraudulent use of customer credit card: Our company promotes your credit card transactions in the EUROBANK system. The company for the highest possible security does not store / maintain absolutely any information about your credit card on its servers. Any unauthorized / fraudulent use of your credit card is governed by the terms and conditions of EUROBANK respectively.
4. Existing Law: All transactions you make through www.otonet.gr are governed by International and European law governing matters relating to electronic commerce as well as the Consumer Protection Act (Law 2251/1994) which regulates issues related to distance sales. The competent courts are the Courts of Athens.